Quality is at the heart of what we do, that’s why we have taken a unique approach to ensure
our Paraplanners and Quality of Documentation (QoD) are of the highest standard.
Each month we hold a QoD committee meeting, consisting of the Directors, Operations Manager,
Quality Assurance Team and representatives from Business Assurance (BA).
During this meeting we review all Paraplanners’ QoD and feedback from BA, helping us to identify any training needs. The involvement of BA, ensures we remain up-to-date with the latest guidance and can provide feedback on consistency, helping us to maintain a close, ongoing relationship.