Clearing the bottlenecks

 LOA support for Quilter advisers that keeps cases moving and clients updated

We manage provider chases, accuracy checks, and progress updates – so Letters of Authority are processed quickly, correctly, and without draining your team’s time.

What this can look like

We’ve supported Quilter advisers with LOA chasing and checking by:

Chasing providers until LOAs are fully received and logged correctly.
Checking documents for missing details and policy inconsistencies.
Handling provider queries directly to resolve delays faster.
Keeping advisers and admins informed with clear, timely updates.
Reducing repetitive work so your team can focus on clients.

Working with you

How we help Quilter advisers and firms with LOA support

We step in where most delays start – managing provider calls and follow-ups to keep cases on track. Our team handles every stage of the LOA process, so you can stay focused on client service while we keep progress moving.

01.
Managing provider chases, follow-ups, and accuracy checks on your behalf.
02.
Reviewing each returned LOA for completeness before submission.
03.
Keeping you updated so nothing slips through the cracks.
04.
Handling volume spikes when multiple LOAs need processing at once.
05.
Minimising client frustration by keeping cases moving smoothly.

This service is trusted by Quilter Advisers and Firms who want faster turnaround times, accurate provider communication, and complete visibility on case progress.

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Support made simple

Why Quilter advisers trust our LOA Support

Because time matters at every stage of the advice journey. We take care of the chasing and checking that can stall cases – keeping your data accurate, your clients informed, and your pipeline on track.

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Need to know more

Frequently Asked Questions

Browse our FAQs to learn more about our support and services.

01
How does Plus Group’s LOA support service work for Quilter advisers?
02
What are the benefits of outsourcing LOA chasing and checking for Quilter firms?
03
Can you manage complex or multi-provider LOAs?
04
How do you ensure the information you provide is accurate?
05
Can Plus Group handle high volumes of LOA requests for Quilter firms?