At every touchpoint
Because great client service isn’t about doing more – it’s about getting every detail right. We help M&G advisers deliver a consistent, professional client experience across every interaction.
What this can look like
Working with you
We look after the details that make the client experience seamless. From onboarding to annual reviews, our team ensures nothing slips through the cracks – giving M&G advisers confidence that every client is being looked after properly.
This service is trusted by M&G advisers and firms that want reliable client servicing support – keeping their operations efficient and clients feeling valued.

Support made simple
Because consistency builds trust.
We manage the day-to-day client servicing tasks that keep your business running efficiently, helping you maintain strong relationships and a reputation for excellent service.
Request a Call
Need to know more
Browse our FAQs to learn more about our support and services.
Our client servicing team helps M&G advisers and firms manage the essential day-to-day admin that keeps your advice process running smoothly and compliantly. We take care of those time-consuming but important tasks to improve efficiency, reduce pressure, and ensure nothing slips through the cracks.
Yes - and we do it seamlessly. We can engage directly with your clients, working under your brand and in your tone of voice, so every interaction feels like it’s coming from your team. Whether it’s chasing paperwork, updating details, or arranging meetings, we represent your firm professionally at all times.
Definitely. We offer full-service client support or support in specific areas that take up time - such as maintaining records, or managing client communication. Our team adapts to systems and processes so it feels like we’ve always been part of your team.
We support a wide range of businesses - from individual advisers to large firms with multiple teams. Our flexible structure allows us to scale our support to match your needs, whether you manage a small client base or thousands of active relationships.
Yes. We can provide ongoing support to manage client communications or step in temporarily for a shorter term project, or when you need help clearing a backlog. We move quickly to provide the right level of support, exactly when you need it.