At every touchpoint

Client servicing support for M&G advisers that keeps your clients cared for and your business running smoothly

Because great client service isn’t about doing more – it’s about getting every detail right. We help M&G advisers deliver a consistent, professional client experience across every interaction.

What this can look like

We’ve supported M&G advisers with client servicing by:

Managing client administration, policy changes, and routine updates.
Handling paperwork, forms, and provider communication on time.
Maintaining client communication and follow-ups between reviews.
Chasing providers to ensure cases progress without delay.
Supporting practices during busy periods or staff absence.

Working with you

How we help M&G advisers and firms with client servicing

We look after the details that make the client experience seamless. From onboarding to annual reviews, our team ensures nothing slips through the cracks – giving M&G advisers confidence that every client is being looked after properly.

01.
Taking care of admin tasks so you can focus on client conversations.
02.
Managing documentation, updates, and provider communication.
03.
Keeping client records current and communication consistent.
04.
Covering workload peaks or team absences without disruption.
05.
Reducing back-office pressure while improving response times.

This service is trusted by M&G advisers and firms that want reliable client servicing support – keeping their operations efficient and clients feeling valued.

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Support made simple

Why M&G advisers trust our client servicing support

Because consistency builds trust.
We manage the day-to-day client servicing tasks that keep your business running efficiently, helping you maintain strong relationships and a reputation for excellent service.

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Need to know more

Frequently Asked Questions

Browse our FAQs to learn more about our support and services.

01
What does your client servicing support include for M&G advisers?
02
Do you work directly with clients on behalf of M&G firms?
03
Can I outsource only certain parts of client servicing?
04
What size firms do you work with?
05
Do you offer both short-term and ongoing client servicing support?