Clearing the bottlenecks

 LOA support for M&G advisers hat keeps every case moving smoothly

We take care of provider chases, checks, and progress updates – so Letters of Authority are processed quickly and accurately, helping M&G advisers stay focused on clients instead of admin.

What this can look like

 We’ve supported M&G advisers and firms with LOA chasing & checking by:

Chasing providers until every Letter of Authority is fully received and verified.
Checking documents for accuracy, missing data, and correct policy information.
Handling provider queries and delays directly to speed up turnaround times.
Keeping advisers and admin teams updated with clear progress reports.
Freeing up staff from repetitive chases so they can focus on client work.

Working with you

How we help M&G advisers and firms with LOA support

Our team manages the time-consuming provider follow-ups that slow down your cases. We handle every stage of the LOA process – from submission to confirmation – so you can keep your advice process moving without interruptions.

01.
Managing provider chases, follow-ups, and accuracy checks on your behalf.
02.
Reviewing all returned LOAs before they hold up a case.
03.
Providing clear updates so you always know what’s outstanding.
04.
Managing spikes in volume when multiple LOAs need processing at once.
05.
Reducing frustration for advisers, staff, and clients alike.

This service is trusted by M&G advisers and firms who want faster case progress, reliable communication, and fewer delays caused by provider hold-ups.

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Support made simple

Why M&G advisers rely on our LOA support

Because every delay costs time – and time affects service. We take the admin load off your desk, keeping cases on track, data accurate, and clients updated from start to finish.

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Need to know more

Frequently Asked Questions

Browse our FAQs to learn more about our support and services.

01
How does Plus Group’s LOA service support M&G advisers?
02
Why do M&G advisers outsource LOA chasing and checking to Plus Group?
03
Can you manage complex or multi-provider LOA cases?
04
How do you make sure the information gathered is correct?
05
Can Plus Group handle large volumes of LOA requests for M&G firms?