Keeping everything on track
Because good admin keeps your business running smoothly. We handle the everyday tasks – from provider chases to system updates – so your M&G firm stays efficient, compliant, and client-focused.
What this can look like
Working with you
We take care of the details that keep your firm running smoothly. From new business to ongoing client servicing, our admin team supports your operations behind the scenes – ensuring everything is processed efficiently and correctly.
This service is trusted by M&G advisers and firms who want dependable back-office support, fewer delays, and the confidence that nothing is missed.

Support made simple
Because when admin runs smoothly, everything else does too.
Our experienced team combines precision, speed, and consistency – helping your firm manage more clients with less stress.
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Need to know more
Browse our FAQs to learn more about our support and services.
Our admin service provides dependable, day-to-day support for M&G advisers and firms. We take care of client files, process new business, update client records, and handle general admin to keep everything running smoothly. It’s flexible, accurate support you can rely on whenever you need it.
Yes - you can. Some M&G firms hand over all their administration to us, while others ask for help with specific areas such as new business processing or updating records. We adapt to your systems and processes so everything stays consistent and on brand.
Every admin task follows a documented process with built-in checks to make sure information is correct and secure. Client data is handled with complete discretion and to the same standards you’d expect from your in-house team.
Absolutely. Our structure allows us to manage steady, ongoing workloads as well as busy periods. Whether you need short-term capacity or continuous support, we scale quickly to keep your business moving without disruption.
By outsourcing, you free up valuable time for advice and client service. We remove bottlenecks, improve turnaround times, and maintain a smooth, compliant workflow - giving your team more space to focus on clients and growth.