
A Chartered planning firm specialised in working with high-net-worth families, often involving multi-generational wealth, trusts, and intricate estate planning. Clients expected detailed, sophisticated advice — but also needed to understand it in a way that felt clear and reassuring.
The partners found that traditional spreadsheets and narrative reports fell short when explaining complex strategies. Clients were overwhelmed by technical detail and often struggled to see how recommendations tied together.
The firm faced three core issues:
Advisers wanted to maintain technical depth while making the advice accessible to clients who weren’t financially trained.
During a meeting with a family trust, the partners realised the clients were disengaged — nodding politely but not asking questions. Without clarity, they risked losing confidence in the plan.
The firm partnered with Plus Group for cashflow modelling support. We:
We started with an estate planning case involving property, trusts, and business assets. By modelling different tax scenarios and showing how planning reduced liabilities across generations, clients quickly saw the value of the advice and approved the recommendations.
For the partners, the biggest benefit was engagement. Instead of clients switching off, they leaned into discussions, asked informed questions, and left meetings confident in their family’s financial future.
Before Plus group
After Plus group
Estate plans felt overwhelming
Strategies explained clearly with visuals
Tax implications hard to grasp
Clients understood the long-term impact
Decisions delayed
Decisions made with confidence
The firm worried outsourcing modelling might dilute their technical credibility. Instead, it enhanced it — clients saw the same sophisticated planning, but presented in a way they could understand and act on.
If your clients need to see complex tax and estate planning brought to life, Plus Group’s cashflow modelling support makes even the most technical advice clear and compelling.
Client:
Chartered financial planning firm with HNW client base
Service used:
Cashflow Modelling
Outcome:
Complex estate and tax planning illustrated clearly, client confidence increased, advice delivered with precision